Chambers prides itself on an experienced and effective clerking and administration team. The clerks room provides a professional and flexible service, adapting to the needs of professional and lay clients.

Chambers is currently operating remotely. Please click here for details regarding the current operation of chambers.

All our work is underpinned by a strong client care policy, which ensures that the needs, concerns and interests of our clients, both lay and professional, are given the highest priority. The current legal directories describe the clerking team in the following way:

"This is a really good set with extremely helpful clerks." Ben Heaviside has recently joined the set as its new senior clerk. He is rated as "business-savvy and someone who is always able to fit the right barrister to the right case." Newly appointed senior clerk Ben Heaviside is "one of the top clerks in London - he is honest, he always gets it right and he matches clients with barristers immaculately." (Chambers & Partners, 2021)

"An impressive set with clerks who are approachable, helpful, and extremely professional" (Legal 500, 2021)

The Administration and Fees Department is managed by our Chambers Administrator, Orla O’Sullivan, who is responsible for dealing with all administration, seminars and fee enquiries. 

Feedback from our professional clients is extremely important to us. We endeavour to visit our professional clients on a regular basis to discuss their requirements. This ensures that our service is constantly adapted to our clients’ needs.

Our chambers hours are from 8.30am to 6pm, from Monday to Friday. Members of chambers are also available to give advice and hold conferences outside these hours, including weekends. Arrangements for the above and weekend magistrates work can be organised through the clerks.

For information in respect of Carmelite Chambers' Complaints procedure, Equality & Diversity and Privacy Policies, please click on the links at the bottom of the page. 

Ben Heaviside
Senior Clerk
Dean Allen
Deputy Clerk
Jordan Wescott
Clerk
Orla O'Sullivan
Chambers Administrator
Louisa Wheeler
Fees Clerk

The strength of the clerking team has been widely acknowledged within the profession:

“[A] consistently exceptional level of service... The clerks cannot do enough to help you and they never let you down... The responsiveness of the clerks is exceptional.” (Chambers & Partners 2019)

"Supported by an ‘efficient, industrious and responsive’ clerks, ‘who "get it" as far as strong relationships with solicitors are concerned, and simply produce the goods week in week out’. ‘A good, thorough service with excellent client care is impressed upon all staff." (Chambers & Partners 2018)

"A high regarded clerking team that is praised for its responsiveness and commerciality...“They always try to get you who you want, and know the right people to offer.  In advance of hearings they keep us apprised of matters so you never get a situation where a barrister has been told something and you haven’t.  We always get their personal mobile and e-mail, and they keep us fully abreast.”  (Chambers & Partners 2017)

Solicitors say that the set is “clerked incredibly well.”... a team that “bends over backwards” to assist clients.  Others add: “The clerks are really attentive and very good in assisting whenever you need help.” (Chambers & Partners 2016)

“All the clerks are very competent and friendly.  They respond to queries in a timely manner and are realistic and transparent with counsels’ availability.” (Chambers & Partners 2016)

"Its clerking team deserves much of the credit for its success. A "solicitor friendly" approach, willingness to field meetings and phone calls at short notice, and in-depth knowledge of barristers' strengths and practice specialisms. "You are offered sensible choices on the basis of realistic availability and you are never left hanging on the phone." This large and well-established set is run by a "professional and super-efficient clerking team."... "The clerks are absolutely on the ball, and excellent at providing coverage at short notice." (Chambers and Partners 2014)