The strength of the clerking team has been widely acknowledged within the profession:
“The clerks led by Marc King provide a consistently exceptional level of service... The clerks cannot do enough to help you and they never let you down... The responsiveness of the clerks is exceptional, I deal a lot with senior clerk Marc King, and if ever there is a query, he can address it in an instant.” (Chambers & Partners 2019)
"Head clerk Marc King is very popular among those that instruct him, who say: "He always makes time for you and never lets you down."... Senior clerk Marc King "never lets the instructing solicitor down" and is described by one source as being "the best in the business for getting the work through the door."" (Chambers & Partners 2018)
"Supported by an ‘efficient, industrious and responsive’ clerks, ‘who "get it" as far as strong relationships with solicitors are concerned, and simply produce the goods week in week out’. ‘A good, thorough service with excellent client care is impressed upon all staff by Marc King, who is a stupendously talented senior clerk’ and ‘head and shoulders above others’"(2017 Legal 500)
"A high regarded clerking team capably led by Marc King that is praised for its responsiveness and commerciality...“They always try to get you who you want, and know the right people to offer. In advance of hearings they keep us apprised of matters so you never get a situation where a barrister has been told something and you haven’t. We always get their personal mobile and e-mail, and they keep us fully abreast.” Marc King is the head clerk and, according to one source, “the most responsive clerk I’ve ever dealt with.” (Chambers & Partners 2017)
Solicitors say that the set is “clerked incredibly well.” Head clerk Marc King is “a most accommodating and helpful man” who leads a team that “bends over backwards” to assist clients. Others add: “The clerks are really attentive and very good in assisting whenever you need help.” (Chambers & Partners 2016)
“All the clerks are very competent and friendly. They respond to queries in a timely manner and are realistic and transparent with counsels’ availability.” (Chambers & Partners 2016)
"Marc King leads the set’s clerking team and is known as a man who makes things happen.” (Chambers & Partners 2015)
"Its clerking team deserves much of the credit for its success. A "solicitor friendly" approach, willingness to field meetings and phone calls at short notice, and in-depth knowledge of barristers' strengths and practice specialisms. "You are offered sensible choices on the basis of realistic availability and you are never left hanging on the phone." This large and well-established set is run by a "professional and super-efficient clerking team."... "The clerks are absolutely on the ball, and excellent at providing coverage at short notice." (Chambers and Partners 2014)
All our work is underpinned by a strong client care policy, which ensures that the needs, concerns and interests of our clients, both lay and professional, are given the highest priority.
The Administration and Fees Department is managed by our Chambers Administrator, Orla O’Sullivan, who is responsible for dealing with all administration, seminars and fee enquiries.
Feedback from our professional clients is extremely important to us. We endeavour to visit our professional clients on a regular basis to discuss their requirements. This ensures that our service is constantly adapted to our clients’ needs.
Our chambers hours are from 8.30am to 6.30pm, from Monday to Friday. Members of chambers are also available to give advice and hold conferences outside these hours, including weekends. Arrangements for the above and weekend magistrates work can be organised through the clerks on our out of hours number 07760 261 795.
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